A full range of information technology (IT) services for supporting the planning, design, development, integration, and maintenance of IT systems and software applications, including agile software development; installation and maintenance of commercial off-the-shelf (COTS) products; designing and implementing platform as a service (PaaS) and software as a service (SaaS) software systems; systems integration, continuous integration, and continuous software delivery; software development and software security development; continuous integration and continuous delivery; user experience (UX) and user interface (UI) design and development services; computer security services, namely, enforcing, restricting and controlling access privileges of users of computing resources for cloud, mobile or network resources based on assigned credentials; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; business analysis and IT assessment and support services; quality control, quality assurance and testing services for IT systems; software program project and product management