Software as a service (SAAS) services featuring software for use in the detection, analysis, mitigation and resolution of threats in the field of cyber security; Software as a service (SAAS) services featuring software for collecting and analyzing data through machine learning and artificial intelligence; Software as a service (SAAS) services featuring software using artificial intelligence for analyzing customer communications; Monitoring of computer systems for detecting unauthorized access or data breach; Researching, designing, implementing and updating software for use in digital security, anti-virus protection, safe browsing, parental control and remote device management of connected devices in local computer networks; Researching and designing through visualization, correlation and analysis of data related to connected devices, applications usage, content access, security threats and privacy protection; Domain name system (DNS) management and maintenance services, namely, maintenance of computer software relating to domain name system server computer security and prevention of computer risks to domain name systems