Software for allowing bi-directional delivery of communications, such as telephone, voice, video and text communication, using the Internet, switched telephone networks, and mobile networks; Non-downloadable software for use as an application programming interface for communications software facilitating voice over IP calls, phone calls, video calls, text messages, web chat, email, instant messages, namely, to enable personal communications between businesses and their customers; non-downloadable application software for telephony, messaging, conferencing, and voicemail services for enterprise and consumer users over a global computer network and for use in customer relationship management (CRM) and capturing, indexing, searching, organizing, managing, interpreting, sharing, and displaying digital and electronic contacts, contact information, messages, information and digital files

Providing a web-based on-line portal in the field of communications that provides customer access to their workflows and ability to design such workflows, communication account usage data, account usage pattern, for purposes of account business management and reporting

Text messaging services; Text and picture wireless messaging services; Telecommunication services, namely, transmission of email, voice and video messages; Consulting services in the field of multimedia communications; Programmable and standard computerized communication services, namely, transmission of voice, audio, visual images and data by wired and wireless telecommunications networks, electronic transmission of data and documents among users of computers, personal computing devices and smart phones; telephone, voice, video and text communication services; Telephony and unified communication services, namely, transmitting and receiving voice calls, text, multimedia messaging service files, data, data analytics for the facilitation of communications via computer networks, communication networks and the global information network; VOIP services

Application service provider (ASP) featuring application-to-person (A2P) software for use in one-way or two-way text message communication; Software as a service (SAAS) services, namely, hosting software for use by others for use in multimedia communications, such as telephone, voice, video and text communications using the Internet, public switched telephone network, and mobile networks; product design and development in the field of communications, and consulting services related thereto; software design and development; Application service provider featuring application programming interface (API) software and on-line, non-downloadable software development tools for use in enabling cloud communication services; platform as a service (PAAS) featuring application programming interface (API) software and on-line, non-downloadable software development tools for cloud communication services; Software as a service (SAAS) services featuring software for electronic mail and digital messaging; Providing temporary use of non-downloadable software for computerized email, voice, video and messaging services and integrating third-party online applications; Providing temporary use of non-downloadable software for configuring customer communication workflows and link data; Application service provider featuring application programming interface (API) software for computerized email, voice, video and messaging services; Platform as a service (PAAS) featuring computer software platforms for computerized email, voice, video and messaging services