Software as a service (SAAS) services featuring software for collecting customer reviews, analyzing customer reviews, identifying high and low employee performers, incentivizing employees to collect feedback, viewing historical customer review data, monitoring online listing sites; Software as a service (SAAS) services featuring software for generating location-based content and media to display on a website, and also generating location-based customer reviews; Software as a service (SAAS) services featuring software for managing a customer database (CRM), job scheduling, improving customer experience, manual and automatic check-in building; Software as a service (SAAS) services featuring software for managing service type businesses, job costing, business and technician reporting, billing integration