Software as a service (SAAS) services featuring software for monitoring and management of performance and availability of software applications; software as a service (SAAS) services featuring software for analyzing wireless, cable, and wireline service performance of computer networks; software as a service (SAAS) services featuring software for analyzing computer network performance; design and development of computer hardware and computer software; computer services, namely, creating computer network-based indexes of information, websites and resources; computer services, namely, monitoring, testing, analyzing, and reporting on the internet traffic control and content control of the websites of others; computer services, namely, providing search engines for obtaining data on a global computer network; computer virus protection services; consulting in the field of configuration management of computer application software; computer technology consultancy in the field of application and network performance management; computer software consulting; computer technology consultancy; computer security consultancy; computer programming consultancy; installation, repair and maintenance of computer software; technical support services, namely, troubleshooting computer software problems; technical support services, namely, monitoring technological functions of computer network systems, provided that none of the aforementioned services relate to humanitarian services or fundraising in connection with medical or health care services, international relief projects, or targeted to assisting victims of disasters and conflicts in underdeveloped countries, or concerned with promoting public awareness of populations at risk