Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring on-line non-downloadable software for use in motor vehicle repair shop marketing, namely, non-downloadable software for use in marketing, customer relationship management, promotion and sale of services by motor vehicle repair shops, email and direct mail marketing and advertising, online, social media, search engine, inquiry and mobile marketing and advertising, storing, managing, tracking and analyzing leads obtained via the Internet, generating online and email marketing, tracking and monitoring website activity, storage, management, tracking and analysis of data relating to marketing, marketing campaigns, sales promotion, market data, market research and creation of reports on these data and extraction and integration of the data, and implementing self-administered marketing programs, and providing online non-downloadable software to enable vehicle repair shops to manage and advertise inventory on the Internet