Downloadable software; Downloadable software for automated testing of Enterprise Applications for use in information technology service management (ITSM), information technology operations management (ITOM), Customer Relationship Management, Enterprise Resource Planning, Human Resource Management, Content Management, Enterprise Search, Enterprise Application Integration, Business Intelligence, Enterprise Messaging and Collaboration, Call Centers, Customer Support, Software Development Management, Knowledge Management, and Identity Management, and instructional user guides sold as a unit; Downloadable software for computer based information services for businesses, namely, managing, developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing of computer systems and applications, information technology service automation, identifying elements of information technology infrastructure, performance analytics, field service automation, application integration, development tools, integration tools, and enterprise application integration (EAI); Downloadable software platforms for enterprise management and automated testing of computer software platforms for enterprise management and automated testing of enterprise applications regarding information technology service management (ITSM), information technology operations management (ITOM), Customer Relationship Management, Enterprise Resource Planning, Human Resource Management, Content Management, Enterprise Search, Enterprise Application Integration, Business Intelligence, Enterprise Messaging and Collaboration, Call Center, Customer Support, Software Development Management, Knowledge Management, and Identity Management; Downloadable computer software platforms for test script functionality and enterprise application testing; Downloadable software in the field of IT service management, IT business management, IT financial management, facilities management, asset management, HR case management, security operations management, configuration database management, and IT orchestration and automation; Downloadable software for IT service management, IT business management, IT financial management, facilities management, asset management, HR case management, security operations management, configuration database management, and IT orchestration and automation; Downloadable software in the field of information technology integration

Business services; business consulting services; business management consulting; business consulting and information services; business consulting in the fields of business processes, business management, business strategy, workflow management, operations management, logistics, asset management, change management, information services, and organization consultancy

Providing temporary use of a non downloadable software; Computer software consulting; Consulting services in the field of cloud computing; Consulting services in the field of software as a service (SAAS); Customizing computer software; Computer diagnostic services; Computer programming services; Computer project management services; information technology consulting services; Consulting services in the field of information technology integration; providing information on computer technology and programming via a website; Computer software development in the field of cloud computing, software as a service, custom software development, and big data; Cloud computing featuring software for use in the development, implementation, administration and management of cloud software and services; Design and development of computer software; Design, development, updating, customization, and implementation of software; Design and development of computer software for enterprise management and enterprise application integration (EAI); Design and development of computer software for testing, configuring, assessing, implementing, and maintaining computer software systems and platforms for others for use in enterprise management, enterprise application integration (EAI); Design, development, and implementation of software for the enterprise of others for automation of enterprise information technology and business processes; Design and development of computer software for software as a service, connected devices, and artificial intelligence; Computer software development in the field of IT service management, IT business management, IT financial management, facilities management, asset management, HR case management, security operations management, configuration database management, and IT orchestration and automation; Programming of computer software for others; Software as a service (SAAS) services featuring software for IT service management, IT business management, IT financial management, facilities management, asset management, HR case management, security operations management, configuration database management, and IT orchestration and automation; Platform as a service (PAAS) featuring computer software platforms for IT service management, IT business management, IT financial management, facilities management, asset management, HR case management, security operations management, configuration database management, and IT orchestration and automation; Technical advice relating to operation of computers; Application service provider (ASP), namely, hosting computer software applications of others; Business technology software consultation services; Computer services, namely, hosting an online community website that allows users to share, exchange, and distribute software programs; Development, updating and maintenance of software and database systems; Design, development, and implementation of software for the enterprise for automation of enterprise information technology and business processes; Maintenance, updating, upgrading, and testing of computer software; Updating and design of computer software; Updating and maintaining cloud-based computer software through various manage services offerings in the nature of online updates, enhancements and patches; Computer services, namely, cloud hosting provider services; Computer programming services, namely, application development, implementation, and design; Information technology consulting services, namely, information technology integration consulting services; Testing of computer software for quality and compliance