Providing a website featuring on-line non-downloadable software for customer and patient appointment scheduling and front office intake, appointment scheduling and related workflow functions, namely, internal office processing, customer and patient offsite waiting workflow, and related communication, alerts and reminders between customer and patient and office; providing online, non-downloadable, Internet-based software application for customer and patient appointment scheduling and front office intake, appointment scheduling and related workflow functions, namely, internal office processing, customer and patient offsite waiting workflow, and related communication, alerts and reminders between customer and patient and office; providing temporary use of on-line non-downloadable cloud computing software for customer and patient appointment scheduling and front office intake, appointment scheduling and related workflow functions, namely, internal office processing, customer and patient offsite waiting workflow, and related communication, alerts and reminders between customer and patient and office; application service provider, namely, hosting, managing, developing, and maintaining applications, software, and web sites, in the field of customer and patient appointment scheduling and front office intake, appointment scheduling and related workflow functions, namely, internal office processing, customer and patient offsite waiting workflow, and related communication, alerts and reminders between customer and patient and office, for wireless delivery of content to handheld computers, laptops and mobile electronic devices; software as a service (SAAS) services featuring software for customer and patient appointment scheduling and front office intake, appointment scheduling and related workflow functions, namely, internal office processing, customer and patient offsite waiting workflow, and related communication, alerts and reminders between customer and patient and office; software as a service (SAAS) services, namely, hosting software for use by others for use in customer and patient appointment scheduling and front office intake, appointment scheduling and related workflow functions, namely, internal office processing, customer and patient offsite waiting workflow, and related communication, alerts and reminders between customer and patient and office