Business consultancy services; business advisory services; business information services; business research services; business inquiries and investigations; market research; interviewing for qualitative market research; focus group business research; public opinion polling; demonstration of goods; provision of commercial information; preparation of commercial reports relating to consumer tracking behaviour research and consumer trend analysis; preparation of commercial reports relating to marketing; compilation of data relating to product, computer software or website usability for business purposes; compilation of data relating to computer software or website accessibility for business purposes; organising and conducting focus groups or interviews in the nature of business research services; advisory, consultancy and information services relating to all the aforesaid services

Education services, namely, providing seminars in the fields of online accessibility and usability, user experience, user experience design and user experience strategy; provision of web development training; provision of training courses relating to product, computer software or website usability; provision of training courses relating to computer software or website accessibility; organising and conducting educational conferences, seminars in the fields of user interactions, customer experience evaluation, customer feedback and insights; audio and video recording services; rental of audio and video apparatus; publishing of educational materials in the nature of instructional guides, manuals, books, e-books and articles in the fields of online accessibility and usability, user experience, user experience design and user experience strategy; providing online publications, nondownloadable, namely, questionnaires and surveys relating to online accessibility and usability, and to online user experiences; advisory, consultancy and information services relating to all the aforesaid services

Product development analysis services; product quality evaluation; product development; product testing; new product design services; new product design consultancy services; consultancy services relating to the design of products, computer software or websites; consultancy services relating to the development of new products, computer software or websites; design, analysis, evaluation, development or testing of computer software; website design, analysis, evaluation, development or testing; product usability testing; website usability or accessibility testing; computer software usability or accessibility testing; design research services, namely, scientific and technological research in the field of web site design; rental of computer equipment; advisory, consultancy and information services relating to all the aforesaid services