CRM communication platform; online CRM communication platform; online communication platform; online platform for facilitating record management; online platform for facilitating record management for multiple types of constituents and multiple activity types; online platform for facilitating, managing, prioritizing, organizing, routing and distributing leads and for communicating with constituents through inbound and click-to-dial outbound voice calls, inbound and outbound SMS/MMS messages, email, chat, and video conferencing; Providing temporary use of online non-downloadable computer software for facilitating phone number provisioning and assignment to people or campaigns, facilitating inbound communication from constituents via voice from inbound queues with custom greetings and voicemail, facilitating inbound communication from constituents via chat and SMS/MMS, configuring workflows for the purpose of automating communication in response to user actions, facilitating task management with automated task reservation and delegation, building filtered lists, building automated list segmenting, building planned or contingent actions to facilitate scheduled communication with constituents over time via email, text, and phone tasks, product allows for building custom communication templates for email, phone greetings, SMS/MMS, chat, and notes, building custom embeddable forms and landing pages for gathering request for contact or facilitating web appointment requests, building drip and on demand campaigns for phone tasks, emails, and text messages, facilitating calendar activities for event scheduling with automated confirmations and reminders, facilitating real time push notifications for time sensitive events, and facilitating dashboards, scorecards, and detailed real-time, historical, and snapshot detailed reports for communication related activities and user performance; Providing a website featuring non-downloadable software for facilitating phone number provisioning and assignment to people or campaigns, facilitating inbound communication from constituents via voice from inbound queues with custom greetings and voicemail, facilitating inbound communication from constituents via chat and SMS/MMS, configuring workflows for the purpose of automating communication in response to user actions, facilitating task management with automated task reservation and delegation, building filtered lists, building automated list segmenting, building planned or contingent actions to facilitate scheduled communication with constituents over time via email, text, and phone tasks, product allows for building custom communication templates for email, phone greetings, SMS/MMS, chat, and notes, building custom embeddable forms and landing pages for gathering request for contact or facilitating web appointment requests, building drip and on demand campaigns for phone tasks, emails, and text messages, facilitating calendar activities for event scheduling with automated confirmations and reminders, facilitating real time push notifications for time sensitive events, and facilitating dashboards, scorecards, and detailed real-time, historical, and snapshot detailed reports for communication related activities and user performance; Providing on-line, non-downloadable, Internet-based software application for facilitating phone number provisioning and assignment to people or campaigns, facilitating inbound communication from constituents via voice from inbound queues with custom greetings and voicemail, facilitating inbound communication from constituents via chat and SMS/MMS, configuring workflows for the purpose of automating communication in response to user actions, facilitating task management with automated task reservation and delegation, building filtered lists, building automated list segmenting, building planned or contingent actions to facilitate scheduled communication with constituents over time via email, text, and phone tasks, product allows for building custom communication templates for email, phone greetings, SMS/MMS, chat, and notes, building custom embeddable forms and landing pages for gathering request for contact or facilitating web appointment requests, building drip and on demand campaigns for phone tasks, emails, and text messages, facilitating calendar activities for event scheduling with automated confirmations and reminders, facilitating real time push notifications for time sensitive events, and facilitating dashboards, scorecards, and detailed real-time, historical, and snapshot detailed reports for communication related activities and user performance; Software as a service (SAAS) featuring software for facilitating phone number provisioning and assignment to people or campaigns, facilitating inbound communication from constituents via voice from inbound queues with custom greetings and voicemail, facilitating inbound communication from constituents via chat and SMS/MMS, configuring workflows for the purpose of automating communication in response to user actions, facilitating task management with automated task reservation and delegation, building filtered lists, building automated list segmenting, building planned or contingent actions to facilitate scheduled communication with constituents over time via email, text, and phone tasks, product allows for building custom communication templates for email, phone greetings, SMS/MMS, chat, and notes, building custom embeddable forms and landing pages for gathering request for contact or facilitating web appointment requests, building drip and on demand campaigns for phone tasks, emails, and text messages, facilitating calendar activities for event scheduling with automated confirmations and reminders, facilitating real time push notifications for time sensitive events, and facilitating dashboards, scorecards, and detailed real-time, historical, and snapshot detailed reports for communication related activities and user performance; Software as a service (SAAS) services featuring software for use in applicant, student, parent/guardian, and/or employer portals for submitting personal, employment, health, academic, and/or financial information for the purpose of accessing and e-signing documents, student enrollment, enrollment documentation, processing payments, form builders with drag and drop components for database and custom field values for the purpose of building surveys and electronic documents and forms, workflows for document requirements at the educational location and program of enrollment levels with intelligent management of surveys, documents, and signature routing, enrollment and document submission management with real-time notifications, events for workflow progress monitoring, approval and rejection capabilities and triggering communication via email, text message, and tasks, and for allowing applicant and/or student documents to be sent, signed, and accessed by others and for allowing applicant and/or student documents to be sent, signed and accessed by others for references, resumes, internships, externship sites, attendance and classwork submissions; Providing a website featuring non-downloadable software for use in applicant, student, parent/guardian, and/or employer portals for submitting personal, employment, health, academic, and/or financial information for the purpose of accessing and e-signing documents, applicant and/or student enrollment, enrollment documentation, processing payments, form builders with drag and drop components for database and custom field values for the purpose of building surveys and electronic documents and forms, workflows for document requirements at the educational location and program of enrollment levels with intelligent management of surveys, documents, and signature routing, enrollment and document submission management with real-time notifications, events for workflow progress monitoring, approval and rejection capabilities and triggering communication via email, text message, and tasks, and for allowing applicant and/or student documents to be sent, signed, and accessed by others and for allowing applicant and/or student documents to be sent, signed and accessed by others for references, resumes, internships, externship sites, attendance and classwork submissions; Providing on-line, non-downloadable, Internet-based software application for use in applicant, student, parent/guardian, and/or employer portals for submitting personal, employment, health, academic, and/or financial information for the purpose of accessing and e-signing documents, applicant and/or student enrollment, enrollment documentation, processing payments, form builders with drag and drop components for database and custom field values for the purpose of building surveys and electronic documents and forms, workflows for document requirements at the educational location and program of enrollment levels with intelligent management of surveys, documents, and signature routing, enrollment and document submission management with real-time notifications, events for workflow progress monitoring, approval and rejection capabilities and triggering communication via email, text message, and tasks, and for allowing applicant and/or student documents to be sent, signed, and accessed by others and for allowing applicant and/or student documents to be sent, signed and accessed by others for references, resumes, internships, externship sites, attendance and classwork submissions; Providing an Internet portal for use in applicant, student, parent/guardian, and/or employer portals for submitting personal, employment, health, academic, and/or financial information for the purpose of accessing and e-signing documents, applicant and/or student enrollment, enrollment documentation, processing payments, form builders with drag and drop components for database and custom field values for the purpose of building surveys and electronic documents and forms, workflows for document requirements at the educational location and program of enrollment levels with intelligent management of surveys, documents, and signature routing, enrollment and document submission management with real-time notifications, events for workflow progress monitoring, approval and rejection capabilities and triggering communication via email, text message, and tasks, and for allowing applicant and/or student documents to be sent, signed, and accessed by others and for allowing applicant and/or student documents to be sent, signed and accessed by others for references, resumes, internships, externship sites, attendance and classwork submissions; Providing an Internet website portal for use in applicant, student, parent/guardian, and/or employer portals for submitting personal, employment, health, academic, and/or financial information for the purpose of accessing and e-signing documents, applicant and/or student enrollment, enrollment documentation, processing payments, form builders with drag and drop components for database and custom field values for the purpose of building surveys and electronic documents and forms, workflows for document requirements at the educational location and program of enrollment levels with intelligent management of surveys, documents, and signature routing, enrollment and document submission management with real-time notifications, events for workflow progress monitoring, approval and rejection capabilities and triggering communication via email, text message, and tasks, and for allowing applicant and/or student documents to be sent, signed, and accessed by others and for allowing applicant and/or student documents to be sent, signed and accessed by others for references, resumes, internships, externship sites, attendance and classwork submissions; Providing temporary use of online non-downloadable software for use in applicant, student, parent/guardian, and/or employer portals for submitting personal, employment, health, academic, and/or financial information for the purpose of accessing and e-signing documents, applicant and/or student enrollment, enrollment documentation, processing payments, form builders with drag and drop components for database and custom field values for the purpose of building surveys and electronic documents and forms, workflows for document requirements at the educational location and program of enrollment levels with intelligent management of surveys, documents, and signature routing, enrollment and document submission management with real-time notifications, events for workflow progress monitoring, approval and rejection capabilities and triggering communication via email, text message, and tasks, and for allowing applicant and/or student documents to be sent, signed, and accessed by others and for allowing applicant and/or student documents to be sent, signed and accessed by others for references, resumes, internships, externship sites, attendance and classwork submissions; Electronic data storage; storage of documents in individual and document hubs with view and download capabilities; Software as a service (SAAS) featuring software for storage of documents in individual and document hubs with view and download capabilities