Downloadable computer application software for mobile phones, mobile computing and communication devices and network-connected devices and appliances, namely, software for proactively delivering content that recommends solutions, tips, tricks, and how-to information, for accessing help desk services, for facilitating monitoring, remote log-in and provision of in-person technical support services, for remotely managing settings and performance, for providing data deletion, back-up, and recovery, all of the aforementioned in connection with household devices and appliances, and goods which utilize the internet of things, namely, smartphones, computers, tablets, televisions, media players, video game consoles, network-connected devices and appliances, lighting control apparatus, hvac control systems, domestic safety and security systems, residential automation systems, and vehicles; downloadable computer software for use in and for mobile phones, mobile computing and communication devices and network-connected devices and appliances, namely, software for analyzing and optimizing battery life and storage capacity; downloadable computer software for use in mobile phones, mobile computing and communication devices and network-connected devices and appliances, namely, anti-virus software and software for maintaining device and network security, for dark-web scanning, and for enabling parental control

Computer technology support services, namely, help desk services