Software as a service (SAAS) services featuring software for human computer interfaces, psychological profiling, audience profiling, and electronic inter-personal communications; Software as a service (SAAS) services featuring software that integrates natural language processing, computational linguistics, data science, language evaluation, political consulting, name and brand name tracking, social media tracking, information retrieval, and machine learning; Software as a service (SAAS) services featuring software that uses a cognitive computing for understanding and responding to human speech and text inquiries; Software as a Service (SAAS) service featuring software that integrates digital artificial intelligence agents and bots; Software as a service (SAAS) services, namely, computer software for use in natural language understanding and processing; Software as a service (SAAS) services, namely, computer software applications for analysis of language, discourse, sentiment, emotion, thought, bias, mood, belief, and opinion analysis; Software design and development, namely, development of software applications for use in speech and text recognition and analysis and analysis of user behavior