Downloadable communication software to access and transfer data between devices; downloadable software for ensuring the security of electronic mail; home automation hubs comprised of voice-activated speakers, computer hardware, and recorded software for controlling networked devices in the internet of things, operating internet-enabled and connected lighting apparatus and home security alarms; downloadable software for connecting, operating and managing networked cars, kitchen appliances, HVAC systems; downloadable computer software application that allows mobile device users to access on-device self-help and technical support and expedited smart call center routing; downloadable computer software application that allows wireless carriers to provide device monitoring, device management and on-line technical support

Insurance services, namely, providing extended warranties by contract for wireless telephones, pagers, laptop computers and personal digital assistants; administration of extended warranty contracts and repair and replacement contracts for wireless telephones, pagers, laptop computers and personal digital assistants

Installation, repair and maintenance of computer hardware systems and electronic devices and equipment; installation of home theatres and related structured wiring; installation, maintenance, and repair of appliances and networked devices in the internet of things

Providing online facilities for real-time interaction between mobile device users and technical support personnel; communication services, namely, transmitting, receiving, streaming, broadcasting of text, images, audio, video and data via mobile devices; communication services, namely, transmitting and receiving of text, images, audio, video and data to download onto mobile devices

Computer and electronic device education training services

Electronic data backup services; backup and recovery services for computer hard drive data and smartphone content; document data transfer from one computer format to another; installation and maintenance of computer software; computer services, namely, on-line scanning, detecting, quarantining and eliminating of viruses, worms, trojans, spyware, adware, malware and unauthorized data and programs on computers and electronic devices; networking of home controls, namely, wireless and wired lighting controls, thermostat and heating controls, appliance controls, namely, oven, washer, dryer, refrigerator, dishwasher, lawn and garden irrigation controls, home audio and video controls; installation, maintenance and repair of Internet access software; installation, maintenance and repair of mobile phone software; providing on-line non-downloadable cloud-based software for connecting, operating and managing networked cars, kitchen appliances, HVAC systems; providing temporary use of non-downloadable cloud-based software for connecting, operating and managing networked cars, kitchen appliances, HVAC systems; providing technical support services, namely, installation, maintenance and updating of computer software for mobile devices; technical support services, namely, monitoring mobile devices, communicating relevant alerts and recommendations to users of mobile devices and providing real-time data to customer services representatives to facilitate better technical support service calls using customer-specific and device-specific behavioral information; troubleshooting in the nature of diagnosing computer hardware and software problems