Software as a service (SAAS) services featuring advanced metering infrastructure enabled software using artificial intelligence and machine learning for use by utilities and energy providers to improve energy use forecasting and insights, optimize the smart energy grid, create personalized energy service plans for customers, provide load forecasting, manage load clustering, schedule risk management maintenance, conduct revenue and cost analysis, manage product pricing and targeting, and manage customer alerts and product suitability analysis; Providing use of on-line non-downloadable software using artificial intelligence and machine learning for use by energy providers to improve energy use forecasting and insights, optimize the smart energy grid, create personalized energy service plans for customers, provide load forecasting, manage load clustering, schedule risk management maintenance, conduct revenue and cost analysis, manage product pricing and targeting, and manage customer alerts and product suitability analysis