Providing business information in the fields of social media analytics, real time data and video analytics

Platform as a service (PAAS) featuring a computer software platform for displaying location-specific information, namely, interactive digital restaurant menus, customized retail establishment recommendations, geographic location information about retail establishments, location information about where users are located when using retail and business services, information about specific retail establishments, namely, physical location, menu information, hours of operation, contact details, directions, trends in customer density, density at specific retail establishments, event-specific and location-specific notifications and alerts, video imagery, social media integration; providing a website featuring on-line non-downloadable software that enables users to access social media analytics, real time data and video analytics in the field of customer relationship management and consumer behavior; providing a website featuring on-line non-downloadable software that enables users to engage in managed conversations, access online conversation analytics, and comment on predictive restaurant reservation and non-reservation wait times through the use of artificial intelligence and machine learning, and perform social media integrations that allow businesses to understand consumer reviews, feedback, and comments about the businesses through the use of artificial intelligence and machine vision, perform natural language processing, and access live video camera feeds for single and multiple locations