Self-service, software as a service (SaaS) services in the nature of a platform featuring software which provides artificial intelligence, natural language understanding, and neural network based machine learning related technologies and design tools which allows businesses, software and web developers to program, implement, integrate custom digital virtual assistants and process automation applications (robotics) for business websites, ecommerce sites, contact center applications, mobile applications, business and social software applications; self-service software platform, namely, providing online non-downloadable software which allows businesses and software developers to program, implement, integrate secure user authentication and fraud detection security applications into robotics, Internet of Things (IOT), mobile and telephone business services and applications through the use of proprietary voice biometrics, voice analytics and imaging analytics, and other deep neural networks and machine learning technologies