Platform as a Service (PAAS) and Software as a Service (SAAS) services, featuring computer software platforms and online non-downloadable software for use in creating, sharing, publishing, and analyzing questionnaires, surveys and electronic market research documents and related analytical data and information; Technical support services, namely, troubleshooting in the nature of diagnosing computer software problems; Providing temporary use of online non-downloadable software for custom creation, modification, updating, collection, maintenance, analysis and reporting of on-line surveys, questionnaires and other market research documents and for use in creating marketing data collection tools; Providing temporary use of online non-downloadable software for publishing, exporting, sharing, and analyzing questionnaires and surveys and resulted results, reports and related data; providing graphic design of surveys; technical support services in the nature of troubleshooting of computer software problems and diagnosing website problems for users of websites used in creation, modification, updating, collection, maintenance, analysis, reporting and transfer of surveys, questionnaires and other data collection formats