Providing on-line non-downloadable software program that manages basic elements, namely, hardware, software and protocols, in a computer network, namely, for use in network management; providing on-line non-downloadable software program for personalizing user interfaces and user experience enhancements; providing on-line non-downloadable software for personalizing employee experience, company experience, user interface and user experience enhancements and redesign; providing temporary use of a web-based computer software program that manages basic elements, namely, hardware, software and protocols, in a computer network, namely, for use in network management; Design, engineering, and testing of state-of-the-art optical equipment at the network level; platform as a service (PAAS) featuring computer network software platforms to allow customers to view and control their user interface and user experience in connection with network management; Providing temporary use of online non-downloadable software for enhancing customer experiences with network automation; Providing temporary use of online non-downloadable software for allowing customers to input data into a network management system to enhance customer experience; Flexible design of optical equipment at the network level that may be personalized and programmed end to end; computer network design for others and computer programming services that incorporates user personalizations; Application service provider featuring application programming interface (API) software and technical support services in the nature of help desk services; Providing temporary use of non-downloadable computer programs for optical equipment network management that may be customized and personalized; Computer software updating; Providing information on the customer experience in connection with network management hardware and software systems