Collection and provision of market research and market research information; analysis of market research data and statistics; developing marketing strategies and marketing concepts for others; provision of marketing reports; customer relationship management; business consultation, namely, consultation in the field of customer engagement, experience, motivation, and loyalty, and frequency of customer communication and transaction; development, execution and maintenance of customer acquisition, customer retention, and brand advocacy programs which promote the sale of goods and services of others; consultancy, advice, and information relating to all the aforementioned services

online non-downloadable software for customer relationship management, customer loyalty programs, customer engagement, and customer experience; online non-downloadable software for developing, managing, administrating, and monitoring performance of loyalty and incentive programs; online non-downloadable software for customer tracking, customer profiling, tracking customer engagement, customer acquisition, customer retention, customer information, and monitoring, tracking, and profiling consumer activities; online non- downloadable software for communicating with customers, and customer social engagement; online non-downloadable software for communicating with customers; online non- downloadable software for directed marketing and advertising; online non-downloadable software for providing employee information, and monitoring and tracking of employee activities and performance; online non-downloadable software for employee training, development, and experience in the field of brand management and advocacy; online non-downloadable software for educational programming in the field of employee performance; online non-downloadable software for employee learning management; online non-downloadable software for promoting brand advocacy; online non-downloadable software for marketing and advertising the goods and services of others; online non- downloadable software for developing and managing a website; online non-downloadable software for electronic commerce; online non-downloadable software for facilitating interaction and communication between humans and artificial intelligence (AI); online non-downloadable software, namely, an interpretive interface for facilitating interaction between humans and machines; online non-downloadable chatbot software; online non-downloadable software for fraud management in the field of brand management and advocacy; online non-downloadable software for data processing, management and analytics; providing the all aforementioned via a website