Software as a service (SAAS) services featuring software for the nature of web-based services and mobile applications software for managing businesses of automotive-services professionals, namely, software for customers to connect and order services provided onsite by automotive-services professionals; non-downloadable computer software for providing reviews of and information about automotive-services professionals, providing scheduling, employee workflow management, providing payment processing, billing and bill payment services, providing online booking, and providing website development and maintenance tools; computer software consulting; website design consultancy; non-downloadable software for management of field service businesses that perform maintenance and repair of the vehicles of others; non-downloadable computer software, namely, an electronic platform for viewing and customizing automotive service requests; non-downloadable software for the purpose of tracking and managing real-time calendar availability of automotive service technicians and enabling booking of automotive service contractor appointments; non-downloadable software that enables communication with customers and vehicle owners via electronic means; non-downloadable computer application software for use by merchants for processing and managing payments, namely, credit card, debit card, bank credit card, smart card, and smart debit card transactions, via portable electronic devices