Consulting services in the field of customer relationship management and data processing

Software as a service (SAAS) services featuring software for use in customer relationship management through data collection, storage manipulation and disposition enabling generation of specific customer profiles and interlinkage of data with telephones, faxes, email, internet and wireless devices; software as a service (SAAS) services featuring software for customer search and marketing, telemarketing, direct marketing, customer service, providing information on services and products, monitoring client accounts and monitoring sales; software as a service (SAAS) services featuring software for mobile phones, tablet computers, laptops and desktop computers for use in the field of communication management; software as a service (SAAS) services featuring software for use in enabling the two-way flow of information between users in a location and users in a different location using smartphones and tablet devices; software as a service (SAAS) services featuring automated mail processing software and software for use in customizing and designing business correspondence, namely, statements, bills, letters and invoices, and communicating such to correspondence recipients; software as a service (SAAS) services featuring software for use in creating, analyzing and sharing spatial data; software as a service (SAAS) services featuring software for use by consumers and government authorities as a tool to deliver greater efficiencies in the management of infrastructures, namely, roads, highways, and bridges, management of those assets, and customer service management; computer technology support services, namely, help desk services for computer hardware and software and systems, and installation of computer software; software as a service (SAAS) services featuring software for use in database management, data organization, integration, extraction, transformation, real-time and batch processing, standardization, assignment of a geocode to a location, migration, collection, distribution, offloading and analysis, transactions, storage, cleansing, purging and matching; software as a service (SAAS) services featuring software for use in the field of data protection, database and software configuration, network security and auditing and disaster recovery featuring data migration, data mirroring, high availability continuous back-up and monitoring and data retrieval; software as a service (SAAS) services featuring software for use in geographic information systems for digital mapping, map data review, visualizing and analyzing multiple layers of data on maps, asset inventory management, infrastructure management and asset and risk management and customer service management; data as a service (DAAS) services featuring spatially-referenced lifestyle, behavioral, demographic, statistical, economic, consumer social data and analytics, geographic and address data; consulting services in the field of location intelligence, predictive analytics, installation and configuration of software and databases; consulting services in the field of computer software and hardware, namely, computer database migration and conversion services, data mirroring, continuous back up, monitoring, disaster recovery services and planning in the field of computer software