Downloadable computer software for the telecommunications industry, namely, computer software for improving bandwidth efficiency of communications networks, for managing traffic on communications networks, and for reporting on and assessing traffic type and bandwidth utilization; Downloadable computer software for the telecommunications industry, namely, computer software for use with managing devices, namely, modems, routers, home gateways and set-top boxes; Computer hardware and downloadable computer software for mobile device management, namely, backup, transfer and restoration of customer content on mobile devices, diagnostics, forensic wipe, management of applications on a mobile device, and analytics and reporting; Downloadable mobile software applications for mobile device diagnostics and management, namely, software for backing up data and managing customer's mobile device content; Downloadable mobile software applications for delivering and managing telecommunications network connectivity services from multiple providers and locations, and access, security and authentication thereof

Telecommunication services, namely, data transmission and reception services via telecommunication networks; Electronic exchange of voice, data, audio, video, text and graphics accessible via computer and telecommunications networks; Instant messaging services; Mobile phone communication services; internet messaging

Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for improving bandwidth efficiency, for managing network data, video content and traffic, for creating real-time state map of end-user connectivity, and for assessing traffic type, video type and bandwidth utilization; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for telecommunications network data caching, delivery and optimization and computer network analysis and reporting; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for customer relationship management; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for analyzing, assessing, reporting on, and tracking communication network data and performance of communication networks; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for delivering and managing telecommunications network connectivity services from multiple providers and locations, and access, security and authentication thereof; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for real-time convergent subscriber rating, charging, and billing system for telecommunications carriers, mobile network operators, and mobile virtual network operators; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for deploying and managing short message services (SMS) and multi-media message services (MMS); Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for creating and sending customer surveys, collection and analysis of survey responses, and data analytics for effective targeting of customer promotions and offers; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for enabling telecommunications providers to manage hardware devices, namely, modems, routers, set-top boxes (STB), and home gateways; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for telephone directory assistance and business directory information services; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for multichannel inbound, outbound, and routing call center services; Software as a Service (SaaS) services featuring non-downloadable software for the telecommunications industry, namely, software for mobile device management, namely, backup, transfer and restoration of customer content on mobile devices, diagnostics, forensic wipe, management of applications on a mobile device, and analytics and reporting; Professional and consultancy services namely, design, development, and implementation services for telecommunications software; Installation, support, and maintenance services for computer software for telecommunications and support services for computer hardware, namely, diagnosing of computer hardware problems for telecommunications