Platform as a service (PaaS) featuring computer software platforms used for business workflow, case, document and records management; software as a service (SaaS), namely, software for use in the field of business workflow, case, document and records management; platform as a service (PaaS) featuring computer software platforms used for recording, storing, retrieving, tracking, searching, reporting and managing business documents and records; software as a service (SaaS) services featuring software used for recording, storing, retrieving, tracking, searching, reporting and managing business documents and records; platform as a service (PaaS) featuring computer software platforms used for exchanging documents, images, and text messages between disparate software applications; software as a service (SaaS) services featuring software used for exchanging documents, images, and text messages between disparate software applications; platform as a service (PaaS) featuring computer software platforms for software system integration; software as a service (SaaS) services featuring software used for software system integration; platform as a service (PaaS) featuring computer software platforms for creating searchable databases; software as a service (SaaS) services featuring software for creating searchable databases; platform as a service (PaaS) featuring computer software platforms to automate data warehousing; software as a service (SaaS) services featuring software to automate data warehousing; design, creation and implementation of electronic knowledge, record and document management software systems; design, development, implementation, updating, upgrading, installation, repair and maintenance of computer software; cloud computing providing software for database management; computer programming and software design; custom design and integration of web-based applications; consulting in the field of electronic knowledge, record and document management software systems; consulting in the field of information technology, namely, business software systems; consulting in the field of computer software used for systems security; computer software consulting; advisory services in the field of product development and quality improvement of software; consulting services for others in the field of computer software project management services; technical support services in the form of troubleshooting of computer hardware and software problems; testing, analysis and evaluation of computer software for others