Book publishing; Business training in the field of leadership, developing organizational patterns of excellence, increasing employee engagement, increasing sales, boosting morale, enhancing problem solving abilities, overcoming adversity, increasing productivity, and improving customer service; Business training in the field of leadership and inclusion issues in the workplace; Education services, namely, providing classes, training, workshops, keynote addresses at conferences and one-on-one coaching in the field of practical strategies to make a difference in business and life; Educational and entertainment services, namely, providing motivational speaking services in the field of self and personal improvement