Downloadable mobile applications for electronic messaging and electronic transmission of data, images, and documents; Downloadable mobile applications for facilitating interaction, connections, and conversations, both via human and automated chat, between automotive businesses and customers in the digital messaging, digital chat, and customer engagement fields; Downloadable mobile applications for facilitating real-time interaction between businesses and their customers regarding timing of vehicle maintenance, vehicle repairs, vehicle appointments, payments for vehicle services, and vehicle promotional offers; Downloadable mobile applications for providing electronic message alerts notifying individuals of timing of vehicle maintenance, vehicle repairs, vehicle appointments, payments for vehicle services, and vehicle promotional offers; Downloadable computer application software for mobile phones, namely, software for enabling businesses to provide and obtain customer support and to assist in providing customer engagement tools and messaging to their customers in the field of the automotive industry