Non-downloadable software for taking tests and exams, generating tests and exams, editing tests and exams, grading tests and exams, preparing for tests and exams, and sharing tests and exams; non-downloadable software providing instructions for test and exam preparation; non-downloadable software for providing interactive tutoring and non-interactive instructions; non-downloadable software for test and exam scheduling services; non-downloadable software for test and exam preparation course scheduling services; non-downloadable software enabling coaching and oversight of test and exam preparation activities; non-downloadable collaboration software; non-downloadable messaging software; non-downloadable software for editing documents and images by groups of users; non-downloadable audio and/or video conference software