computer software for enterprise content management; computer software for business process management and workflow management, namely, software platforms for modeling, executing and monitoring business processes; software for document management and content management, and for managing, storing, retrieving, accessing, tracking, profiling, categorizing, searching, archiving and delivering computer files, data, documents, images, audio files, video and film

providing temporary use of non-downloadable computer software for enterprise content; providing temporary use of non-downloadable computer software for business process management and workflow management, namely, software platforms for modeling, executing and monitoring business processes; software as a service (SAAS) services featuring software for document management and content management, and for managing, storing, retrieving, accessing, tracking, profiling, categorizing, searching, archiving and delivering computer files, data, documents, images, audio files, video and film; computer programming; software design and development; computer advice and consultancy relating to computer systems and computer software, namely, advice relating to the design of computer hardware and technical advice relating to operation of computers; computer consultation relating to computer systems and computer software; technical support services, namely, troubleshooting of computer software problems and troubleshooting in the nature of diagnosing computer hardware and software problems, updating of computer software; computer consultancy, computer systems integration and configuration services, and installation, maintenance and repair of computer software, all in relation to content management software and computer software for managing, storing, retrieving, accessing, tracking, profiling, categorizing, searching, archiving and delivering computer files, data, documents, images, audio files, video and film