Printed manuals and instructional materials in the field of vehicle dealership management and operation, insurance, regulatory compliance, recruiting and human resources

Business management; business consulting services; business management, organization, and operation consulting services; consulting in the field of sales methods, sales management, and sales improvement; business consultation in the field of customer service and customer retention; personnel placement and recruitment for vehicle dealerships; consultancy related to personnel recruitment; audit reviews in the nature of regulatory compliance audits, namely, conducting business audits for purposes of ensuring regulatory compliance by businesses; developing customized personnel management materials for others; conducting employee surveys for others for purposes of improving employee performance and morale provided to vehicle dealerships; human resources analysis and consulting services provided to vehicle dealerships; providing office functions

Insurance, namely, underwriting services for obligations and liabilities arising out of the use, ownership, selling, and financing of a vehicle; Providing financial information, management and analysis services in the vehicle industry; Third-party extended warranty services, namely, vehicle service contracts on vehicles manufactured by others for mechanical breakdown and servicing; Insurance services, namely, insurance underwriting and claims administration of guaranteed asset protection contracts and policies; Insurance services, namely, insurance underwriting and claims administration of vehicle protection and coverage plans, warranty protection plans for parts and workmanship, and warranty protection plans for wheel, tire, paint and appearance of motorized vehicles; Providing extended warranties on vehicles for vehicle repairs, emergency roadside assistance, meal and lodging expenses due to vehicle breakdown, rental car benefits, road hazard protection and benefits related to assisting vehicle owners when they have lost keys or have been locked out of their vehicles; Providing extended warranty services, namely, service contracts and vehicle protection plans being service contracts, all for leased motor vehicles; Providing prepaid preventive scheduled maintenance service plans for motor vehicles

Business training; Leadership development training for businesses; Training services in the fields of sales; Training services related to finance and insurance regulatory compliance, human resource regulatory compliance, and consumer protection and safety regulatory compliance; Business education and training services, namely, developing customized curriculums for in-company leadership and executive development training programs; Providing training for operators of automotive dealerships in the fields of business management, business operations, customer service, human resources, sales and marketing, finance and leasing, automotive repair, maintenance and service, automotive insurance, and leadership

Testing, analysis and evaluation of the services of others to determine conformity with certification standards; providing quality assurance services in the field of consumer lending services; safety audit services to improve safety of employees on automotive dealership and repair sites; software as a service (SAAS) services featuring software for tracking and monitoring financial performance; software as a service (SAAS) services featuring software for the purpose of conducting automobile purchase and sale transactions; providing online non-downloadable computer software for displaying electronic contracts and collecting electronic signatures for verification of approval of such contracts; software as a service (SAAS) services featuring software for recording, storing, indexing, searching and displaying video files; providing temporary use of online non-downloadable computer software for use in automobile insurance claims processing and payment; development of computer software for use in the vehicle industry