Software as a service (SAAS) services featuring software for creating, managing and automating interactive electronic communications in the fields of human resources, human resources management and human capital management, customer service, and customer support; software as a service (SAAS) services featuring software for automating interactive electronic transmissions in the field of human resources; software as a service (SAAS) services featuring software, namely, digital assistance software that automates interactive electronic transmissions in the fields of human resources, human resources management and human capital management; software as a service (SAAS) services featuring software, namely, software for initiating and carrying out written conversations; software as a service (SAAS) services featuring software, namely, digital assistance software for monitoring, analyzing, and responding to third party electronic communications in the fields of human resources, human resources management and human capital management; software as a service (SAAS) services featuring software for natural language processing, data integration, data manipulation, data analysis, or development of machine learning and predictive systems, all for use in business processes and customer service; software as a service (SAAS) services featuring software for use in managing data and data applications in the fields of human resources management, human capital management, employee on-boarding, employee records, payroll preparation and processing, payroll tax debiting, benefits administration, performance management, compensation management, succession planning, talent management, and time and labor management; providing temporary use of online non-downloadable software for providing employers with a compatible interface between payroll processing software and software for financial management and management of human resources; providing temporary use of online non-downloadable computer software in the field of accounting for preparing and processing business employee payroll for employers, and for printing payroll documents, namely, reports, checks, and tax forms; providing temporary use of non-downloadable computer software for performing employee and personnel related services, namely, for payroll processing, preparation, and administration, for payroll tax calculation and preparation, for monitoring tax regulation compliance, for electronically processing payroll, for tax filing and reporting, for printing payroll reports, checks, and tax forms, for employee benefits administration, for managing human resources documents, for providing employee risk and safety training, for providing information about employee counseling and support programs, for administering employee pension and retirement funds and employee flexible spending accounts, for administering workers compensation claims and payments, for processing and storing employee recruiting documents, for conducting pre-employment background screening, for processing employee time and attendance records, for scheduling appointments, for providing information for new employee assimilation, for employee recordkeeping management, for recording and tracking employee performance management, for database management of compensation, for providing information about employee job training and professional development, and for succession planning; providing a web site featuring technology that enables employee benefits brokers and consultant users to view online videos in the field of benefits administration, payroll processing, tax deposit filing and reporting, human resources management, human capital management, business management, employee time and attendance record keeping, pension record keeping, employee recruiting, pre-employment background screening, outsourcing, health care reform and unemployment compensation management services; software as a service (SAAS) services featuring software for employee benefits brokers and consultants to use in employee benefits administration, pension record keeping, and unemployment compensation management; providing online non-downloadable software for employee benefits brokers and consultants to use in employee benefits administration, pension record keeping, and unemployment compensation management; application service provider services, namely, hosting, managing, developing, and maintaining software applications of others in the field of employment to allow off-site field employees to submit time and labor data to employers via wireless communication and wireless delivery of content to handheld computers and mobile electronic devices; personnel recruitment tools and software, namely, providing online, non-downloadable personnel recruitment software for use in data and database management; design and development of computer software for predictive systems