Platform as a service (PAAS) featuring computer software platforms for business management assistance in managing organizational change initiatives, namely, software for use in the establishment and operation of hotel management; Development, maintenance and installation of computer software for hotel, bed and breakfast and motels management, namely, software for managing room reservations, guest check-in/check-out, accounting and invoicing, tracking customer history, tracking cleaning and housekeeping records, hotel room states, and hotel room lookups; Development, maintenance and installation of computer software for use in customer relationship management (CRM); Cloud computing featuring computer software for managing inventory, managing preventative maintenance, work order management, managing procurement, managing Housekeeping, managing communication via chat, and providing insight into the management process for use in hotel management; Computer services, namely, acting as an application service provider in the field of information management to host computer software for managing inventory, managing preventative maintenance, work order management, managing procurement, managing Housekeeping, managing communication via chat, and providing insight into the management process for use in hotel management; Computer software development, computer programming and maintenance of computer software for managing inventory, managing preventative maintenance, work order management, managing procurement, managing Housekeeping, managing communication via chat, and providing insight into the management process for use in hotel management; Providing a website featuring non-downloadable computer software for managing inventory, managing preventative maintenance, work order management, managing procurement, managing Housekeeping, managing communication via chat, and providing insight into the management process for use in hotel management; Providing on-line non-downloadable computer software for managing inventory, managing preventative maintenance, work order management, managing procurement, managing Housekeeping, managing communication via chat, and providing insight into the management process for use in hotel management; Software as a service (SAAS) services featuring computer software for managing inventory, managing preventative maintenance, work order management, managing procurement, managing Housekeeping, managing communication via chat, and providing insight into the management process for use in hotel management