Downloadable computer software for use in customer relationship management (CRM); downloadable computer software for sales management, customer service management, business operations management, financial and finance operations management, remote and field service operations management, project service automation management, marketing campaign planning and management, customer relationship management, enterprise resource management, sales and marketing information management, personnel and project management, facilities management, Internet of Things management, software development and customization, the analysis, warehousing, processing and management of data, Big Data management, security and authentication, social media management, peer-to-peer communications, email account management, and word processing; Downloadable computer software, namely, a full line of downloadable computer software for business transactions, business management, accounting, and marketing in the fields of business and downloadable computer e-commerce applications software for allowing users to perform electronic business transactions via a global computer network; downloadable computer software for supply side management, customer relationship management, financial management and accounting

Business services, namely, business consultation services, business advice and information services; business marketing services; and business consulting services

IT consulting services; software as a service (SaaS) services featuring software for sales management, customer service management, business operations management, financial and finance operations management, remote and field service operations management, project service automation management, marketing campaign planning and management, customer relationship management, enterprise resource management, sales and marketing information management, personnel and project management, facilities management, Internet of Things management, software development and customization, the analysis, warehousing, processing and management of data, Big Data management, security and authentication, social media management, peer-to-peer communications, email account management, and word processing; Providing temporary use of on-line non-downloadable cloud computing software for sales management, customer service management, business operations management, financial and finance operations management, remote and field service operations management, project service automation management, marketing campaign planning and management, customer relationship management, enterprise resource management, sales and marketing information management, personnel and project management, facilities management, Internet of Things management, software development and customization, the analysis, warehousing, processing and management of data, Big Data management, security and authentication, social media management, peer-to-peer communications, email account management, and word processing; Providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via the Internet; online technical support in the field of computers, computer software and computer systems, namely, 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications; computer software consultation; computer diagnostic services; updating of computer software for others; technical support, namely, troubleshooting of diagnosing computer hardware and software problems; providing online updating of computer software for others via the Internet; Providing temporary use of on-line non-downloadable computer software, namely, a full line of non-downloadable computer software for business transactions, business management, accounting, and marketing in the fields of business and computer e-commerce applications software for allowing users to perform electronic business transactions via a global computer network; providing temporary use of online non-downloadable computer software for supply side management, customer relationship management, financial management and accounting