downloadable software for management of field service businesses that perform installation, maintenance, and repair of the goods and services of others; downloadable computer software, namely, an electronic platform for viewing and customizing service requests; downloadable software for the purpose of tracking and managing availability, progress, and productivity of service providers and technicians and enabling SMS and online booking of service provider appointments; downloadable software that enables communication with customers via SMS and electronic means; downloadable computer software for the purpose of viewing and customizing service requests; computer hardware and software system for fleet tracking, namely, using GPS data for the purpose of tracking service providers and technicians responding to service requests; computer software for providing tracking services and information concerning tracking of assets in transit, namely, vehicles, drivers, and cargo; computer software for use in communication, transmission of data, and operational reporting; downloadable computer application software for use by merchants for processing and managing payments via portable electronic devices; downloadable computer software for use by merchants for the purpose of presenting information to customers in connection with available products and services; downloadable computer application software for the purposes of inventory and resource tracking and planning; downloadable software for customer relationship management (CRM); computer software to allow merchants to store and analyze customer information for the purpose of identifying new and repeat customers; computer software for tracking and recording communications in connection with scheduling appointments and fulfilling service requests; computer software for managing payroll and financial reporting information in connection with service providers and technicians; computer accounting software for use in connection with home and commercial maintenance services; computer software for the purpose of providing human resource management tools

Software as a service (SAAS) services featuring software for management of field service businesses that perform installation, maintenance, and repair of the goods and services of others; providing a web-based service featuring technology that enables tracking and managing availability, progress, and productivity of service providers and technicians