Providing on-line non-downloadable software for use in the janitorial, maid service, and cleaning service industries, namely, computer software capable of tracking quality control, customer satisfaction, employee performance, and work flow efficiencies such as scheduling, time keeping, invoicing, customer relationship management (CRM), and generally accepted accounting practices, and computer software enabling end users to create customized bids and marketing materials and enabling direct client and employee communications, including such software that can be accessed remotely by multiple users