Completely integrated business computer system comprising computer hardware and computer software for managing the retail automobile industry for use by automobile dealers, automobile franchisers, automobile manufacturers and automobile importers, comprising software development kits (SDK), customer relationship management (CRM) systems and dealer management systems (DMS) with integrated interactive voice-activated electronic personal assistance automation; computer software systems for inventory, storage and parts supply, sales, service, maintenance, repair orders, including diagnosis and vehicle onboard diagnosis (OBD), coding and programming of vehicles, customer relationship management, including setting appointments for automotive maintenance and repair services, tracking of vehicle data (mileage, battery voltage, oil levels, brake wear, due dates for service and other data concerning vehicle operating conditions and providing electronic transmission of servicing appointments, registration, licensing, title transfer, accounting, financing, warranties, insurance, credit and credit card processing and handling for parts, invoices and vehicle deposits, dealer profitability, integrated and interactive advertising, customer lead management and marketing, creating and maintaining customer profiles, data mining and coordination and integration of auto dealership computer management systems with multiple customer contact points and third party service provider applications, managing and printing customized documents, including forms and point of sale coupons and data transfer and physical conversion of standard paper to computer networks via global computer network in the automotive dealer industry; Electronic publications in the nature of service price guide in the automotive industry recorded on computer media; electronic downloadable and non-downloadable training manuals, books, newsletters and forms to be used by retailers and manufacturers of automobiles, minivans, light trucks, sport utility vehicles and motorcycles; electronic downloadable vehicle manuals

database management of customer and dealership information; maintenance of customer and dealership computer databases; registry of vehicle ownership information, vehicular registration and title transfer; maintenance of databases featuring photos and details of automobiles available for acquisition

Installation, repair and maintenance of computer hardware for use in automobile industry

Educational services, namely, conducting training in the field of customer relationship, training and education, computer training for the automotive industry via a global computer network, conducting workshops in the field of business management and employee productivity, providing training classes, seminars and on-site instruction regarding computers, computer peripherals and computer programs for use in the automotive industry; training in the field of car selling and leasing of automobiles; and training dealers on the impact of the Internet on the sales process of vehicles; educational services, namely, providing sales training at automotive dealerships for the sale of vehicles via the Internet; providing information in the nature of current events reporting via websites on global computer networks

Custom design of Completely integrated business computer system comprising computer hardware and computer software for managing the retail automobile industry for use by automobile dealers, automobile franchisers, automobile manufacturers and automobile importers, comprising software development kits (SDK), customer relationship management (CRM) systems and dealer management systems (DMS) with integrated interactive voice-activated electronic personal assistance automation; custom design and design of computer software systems for inventory, storage and parts supply, sales, service, maintenance, repair orders, including diagnosis and vehicle onboard diagnosis (OBD), coding and programming of vehicles, customer relationship management, including setting appointments for automotive maintenance and repair services, tracking of vehicle data (mileage, battery voltage, oil levels, brake wear, due dates for service and other data concerning vehicle operating conditions and providing electronic transmission of servicing appointments, registration, licensing, title transfer, accounting, financing, warranties, insurance, credit and credit card processing and handling for parts, invoices and vehicle deposits, dealer profitability, integrated and interactive advertising, customer lead management and marketing, creating and maintaining customer profiles, data mining and coordination and integration of auto dealership computer management systems with multiple customer contact points and third party service provider applications, managing and printing customized documents, including forms and point of sale coupons and data transfer and physical conversion of standard paper to computer networks and on-line searchable databases featuring information in the field of vehicular property title for conducting title searches via global computer network in the automotive dealer industry; Software as a service (SAAS) services for retailers of automobiles, minivans, light trucks, sport utility vehicles, motorcycles to manage and track advertising and marketing campaigns, sales, financing, inventory, insurance, warranties, storage, parts supply, repair, and maintenance information, to create and manage service and sales leads and communicate with customers through multiple communications channels; Software as a service (SAAS) services for use in customer relationship management (CRM), namely, for integration and management of client contact information, business transactions and follow-up thereof; Software as a service (SAAS) services for employers to track and manage accounts payable, payments and payroll; Software as a service (SAAS) services for managing documents and forms in the automotive retail sales process, namely, software for creating, archiving, and organizing documents and forms; Software as a service (SAAS) services for use in network management; Software as a service (SAAS) services that provide real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Technical support services; Computer software design, development, and programming services for others; Computer services, namely, designing, implementing, and maintaining web site for others; Hosting the web sites of others on computer servers for a global computer network; Installation of computer software; Website design and development for others; providing a website that gives users the ability to create customized web pages featuring user-defined information; designing websites for advertising purposes; providing an online website for creating and hosting micro websites for businesses