Downloadable mobile applications to facilitate interaction with customers in the digital chat and customer engagement field; Downloadable computer application software for mobile phones, namely, for enabling businesses to obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Downloadable computer application software for mobile phones, namely, software for enabling businesses to provide and obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Downloadable mobile applications for facilitating interaction, connections, and conversations, both via human and automated chat, between businesses and customers in the digital messaging, digital chat, and customer engagement fields; Recorded and downloadable computer software, namely, computer software for business management, database management, customer service management and management of customer relations; downloadable and recorded computer software for electronic communications; Recorded and downloadable computer software, namely, computer software for business information and communications management, business database management, customer service management and management of customer relations all of the foregoing directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; downloadable and recorded software for electronic communications within businesses and between businesses and their customers, all of the foregoing in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; downloadable and recorded business communication software for electronically exchanging voice, data, video and graphics accessible via computer, mobile, wireless, and telecommunication networks; downloadable and recorded business communication software for processing images, graphics, audio, video, and text; downloadable and recorded business communication software, namely, video and audio conferencing software; downloadable and recorded computer software that provides web-based access to applications and services through a web operating system or portal interface

Application service provider (ASP) featuring software for use by businesses for sales and customer service communications via on-line chats, communication, and business analytics services; computer services, namely, hosting on-line web facilities for others for organizing and conducting online and interactive discussions; computer services, namely, creating an on-line community for registered users to participate in discussions, get feedback from their peers, form virtual communities, and engage in social networking; Software as a service (SAAS) services featuring software for facilitating interaction, connections, and conversations, both via human and automated chat, between businesses and customers in the digital messaging, digital chat, and customer engagement fields; Software as a service (SAAS) services featuring software for enabling businesses to provide and obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Software as a service (SAAS) services featuring software for web-based access to applications and services; Application service provider (ASP) featuring software for use by businesses to enable real-time communications with online customers through the use of coupons, ads, offers, video and other types of online content based on business rules and analytics about the visitors' online behavior; Computer services, namely, hosting on-line web facilities for others for organizing, serving and conducting online interactive promotions, namely, coupons, ads, offers, video and other types of online content; Computer programming; design, development and customization of computer software; rental of computer programs or applications software which enables the compilation and processing of data for central database through local and global networks; providing temporary use of on-line non-downloadable software, namely, graphical user interface software for use in managing customer relationships; Computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customization of computer software in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; rental of computer programs or applications software which enables the compilation and processing of data for central database through local and global networks directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing temporary use of on-line non-downloadable software, namely, graphical user interface software for use in managing customer relationships, all of the foregoing in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality