Software as a Service (SAAS) services, namely, hosting software for use by others and cloud computing services both for managing logistics, reverse logistics, supply chain visibility, shipment visibility, traceability, shipment sensor tracking, inventory visibility, supply chain visualization, supply chain intelligence, supply chain risk, sourcing, booking, tendering, rating, planning, business optimization, invoicing, freight audit and payment, network design, sourcing, procuring, planning, forecasting, inventory optimization, response planning, product lifecycle management, supplier collaboration, order management, invoice management, accounts payable automation, payment management, import and export automation, trading company automation, deductions, claims and chargeback management, supplier packing and shipment automation, label creation, advanced shipment notice, customs document creation, master data management, payables financing, receivables financing, factoring, reverse factoring, inventory financing, post-export financing, pre-export financing, payment protection, letters of credit automation, credit insurance, and cargo insurance, escrow financing, trade document checking, product lifecycle management, supplier rating, offering an integrated network of relevant service providers; platform as a service (PAAS) services featuring software platforms for application development, integration of enterprise resource planning systems, warehouse management systems, product lifecycle management, distributed order management, planning systems, demand planning, supply planning, demand management, order management, customs, inter-company and cross-organization workflow and collaboration, alerting, issue collaboration, performance measurement, and network intelligence; application programming interface (API) software for integrating ERP systems; Technical support services, namely, providing troubleshooting and systems onboarding, upgrades and configuration