Advisory services in the field of product development and quality improvement of software; Application service provider (ASP), namely, hosting computer software applications of others; Computer services, namely, data recovery services; Computer services, namely, encrypted data recovery services; Computer software development and computer programming development for others; Consulting services in the field of hosting computer software applications; Design and development of on-line computer software systems; Design, development, installation and maintenance of computer software; Developing customized software in the field of long-term care for others; Developing customized software in the field of healthcare for others; Internet-based application service provider, namely, hosting, managing, developing, analyzing, and maintaining the code, applications, and software for web sites of others; Software as a service (SAAS) services featuring software for disaster recovery; Software as a service (SAAS) services featuring software for restoring access to operational software during a disaster; Software as a service (SAAS) services featuring software for computer disaster recovery planning; Technical support services, namely, troubleshooting of computer software problems