software as a service featuring application delivery software for deploying, accelerating, automating, analyzing, monitoring, managing, configuring, reporting on, optimizing, and securing applications in a multi-cloud environment; technical support services, namely, cloud migration assistance; software in the field of hybrid cloud management and comparison, namely, providing a dashboard showing workloads, data, and cloud spend across all major public and private clouds; software as a service (SaaS) services featuring software for data backup and cloud migration; cloud migration; providing online, non-downloadable computer software for cloud management, namely, software for management and monitoring of cloud computing resources, for software application and software platform deployment to clouds, for software application and computing resource provisioning, for cloud security and cloud firewall configuration, for creating and managing policies and access controls for cloud governance and security, and for enabling software development in the cloud; providing online, non-downloadable computer software for proactive cost management, namely, providing cost management visualization information to compare hybrid cloud providers; providing online, non-downloadable computer software for governance and security, namely, the ability to issue consistent standards across all public and private cloud environments; computer services, namely, management of Internet exchange point connectivity, cloud network security, app delivery services, data store and private cloud utility services; computer services, namely, unified expense management with single sign-on of multi-cloud environments; computer services, namely, consolidated cloud consumption management and reporting; computer services, namely, monitoring and management of hybrid cloud infrastructure and platforms; computer services, namely, monitoring of applications hosted in private/public/cloud environments; computer services, namely, providing an intelligent cloud management platform to build, manage, and optimize hybrid cloud environments