Providing customer relationship management services for others; product support services for customers and companies, namely, management of returned merchandise, upgrades, repairs and replacement of defective merchandise, tracking of the returned merchandise and replacement merchandise for the consumers and vendors and providing technical instructions on the use of purchased merchandise; Aftermarket product support services, namely, providing diagnostics, upgrade and repair information for consumer electronics products to purchasers and vendors; Business process outsourcing services, namely, customer relationship management, customer support services, accounts receivable billing services, and data management services for use in debt collection in the nature of electronic data collection and on-line claims management; business consultancy services for others in the field of customer interactions analysis; customer retention services, namely, arranging and conducting incentive reward programs and customer loyalty programs to promote the sale of consumer electronics and consumer electrical products for home and personal use; Outsource service provider in the field of business analytics; Providing business intelligence analytics services in connection to customers, market and offered products; accounts receivable management; customer relationship management; Data management service for use in reporting debt collection accounts to a collection agency

Debt collection agency services; providing customer management solutions, namely, collection of debt and analysis of financial and debtor data for debt collection