Software as a service (SaaS) services featuring software for sales management, customer service management, business operations management, financial and finance operations management, remote and field service operations management, project service automation management, marketing campaign planning and management, customer relationship management, enterprise resource management, sales and marketing information management, personnel and project management, facilities management, Internet of Things management, software development and customization, the analysis, warehousing, processing and management of data, Big Data management, security and authentication, peer-to-peer communications, email account management, word processing and cloud computing for use with all of the foregoing; Preparation, development and design of computer programs and software for use in business operations and general office functions; implementation, repair, leasing, updating, and maintenance of computer programs and software; outsourcing services, namely, providing outsource services for the development of software; consulting regarding the preparation, design, development use and application of computer programs and software; research and development in the field of computer programs and software; provision of data and information on the Internet regarding the development, preparation, programming, production, execution, distribution, sale, marketing, application use, operating mode, handling, modification, repair, leasing, updating, design and outsourcing of computer programs and software