Software as a service (SAAS) services featuring software for business process automation software applications that enable cross-country management and the consolidation of business and financial data, regardless of location, currency and language, for use in the field of electronic commerce, in the nature of providing a platform for others that enable the implementing, operating, hosting and maintaining of electronic commerce web sites, the conduct of business globally across those electronic commerce web sites, namely, sourcing, procurement and fulfillment, and the conduct of business intelligence, namely, reporting, cross-entity business analytics, and decision support, all of the aforementioned services excluding customer service software; Software as a service (SAAS) services featuring software for business process automation software applications that enable cross-country management and the consolidation of business and financial data, regardless of location, currency and language, for use in the field of enterprise resource planning (ERP), in the nature of business management, business productivity, business intelligence, business, purchasing, manufacturing, inventory, sales, accounting, human resources, information technology infrastructure, supply chain management, and logistics, all of the aforementioned services excluding customer service software