Downloadable software for use in tracking and assessing status of vision insurance and health insurance coverage and eligibility; Downloadable software for use in uploading, sharing and tracking information with health and vision insurance providers to confirm eligibility; Downloadable software for use in guidance and recommendations regarding coding for insurance claims, and determining medical billing codes, medical insurance coverage and eligibility, insurance claims and reimbursement; Downloadable software for use by individuals to upload, communicate with and provide information to health insurance providers to track health insurance claims, communicate about claims and benefits, and receive information regarding health insurance plans and health savings accounts; Computer software for enabling healthcare providers and medical personnel to communicate and exchange information with patients; Computer software for payment processing; Computer software for use in patient record management, patient billing, patient payments, processing and organization of insurance and medical records and documentation provided in connection therewith; Computer software for automatically obtaining pre-authorization for health insurance claims; Computer software for use by healthcare providers and medical personnel to automate patient marketing efforts via email and text; Computer software for automating, managing, and sending patient communications by email and text; Computer software for use by healthcare providers for patient relationship management