Providing on-line non-downloadable software for customer relationship management, lead identification and prospect management, and competitor analysis; Providing on-line non-downloadable software to store, manage, track, analyze, and report data, and for use in database management, for use as spreadsheet, for word processing, and for data storage in the field of marketing automation, lead generation, e-mail targeting, sales pipeline acceleration, marketing Return on Investment (ROI) calculation, marketing, promotion, sales, customer information, customer relationship management, sales support, employee efficiency, cloud computing, data management, data analytics, and business intelligence analytics; Software as a service (SaaS) services, namely, hosting software for use by others to store, manage, track, analyze, and report data, and for use in database management, for use as spreadsheet, for word processing, and for data storage in the field of marketing automation, lead generation, e-mail targeting, sales pipeline acceleration, marketing Return on Investment (ROI) calculation, marketing, promotion, sales, customer information, customer relationship management, sales support, employee efficiency, cloud computing, data management, data analytics, and business intelligence analytics; Technical research and project studies in the field of designing and developing computers and computer software systems for use in connection with marketing automation, lead generation, e-mail targeting, sales pipeline acceleration, marketing Return on Investment (ROI) calculation, marketing, promotion, sales, customer information, customer relationship management, sales support, employee efficiency, cloud computing, data management, data analytics, and business intelligence analytics