Educational services, namely, developing customized programs to develop interpersonal and communication skills and distribution of training materials in connection therewith; Educational services, namely, conducting group and individualized on-line, classroom and in-person instruction and workshops in the fields of professional effectiveness and interpersonal skills; training educators to evaluate and develop interpersonal skills for professional and employment settings; Providing online non-downloadable videos in the nature of immersive and interactive video simulations for students to practice professional communication skills and receive individualized feedback on their performance; providing an on-line library of non-downloadable video simulations on professional communications skills for educational use; providing educational assessment services, namely, assessment, performance evaluation and feedback to assist students in professional communications, conflict resolution and interpersonal skills