customer services, namely, responding to customers inquiries for others in the field of finance; support and servicing of financial accounts for others, namely, responding to customer inquiries for others in the field of finance though call centers and on-line customer support

financial services, namely, providing financial analysis, financial consultation, financial planning, financial management, commercial and consumer lending and commercial leasing services, namely, leasing of real property and lease financing of automobiles; mortgage lending, loan financing, home equity line of credit (HELOC) financing, cash management, mortgage banking, safety deposit box services, and financial account services, namely, savings deposit services, checking deposit services, certificates of deposit, bill payment services, rent payment services; banking services featuring cash withdrawal, checking accounts, certificates of deposit, money-market accounts, deposit accounts; calculation and provisioning of interest for others, namely, compounded interest, fee assessment, namely, overdraft fees, loan origination fees, and customer fee collections, and support and servicing of financial accounts for others, namely, in the nature of processing credit card transactions, debit card transactions, checking account transactions, and savings account transactions; retail banking services, namely, consumer and small business banking services; credit card services, namely, payment processing, rewards in the nature of providing cash and other rebates for credit card use as part of a customer loyalty program, loss mitigation, fraud mitigation, credit card cancellation, and issuance of credit cards featuring interest accrual; debit card services, namely, payment processing, electronic remote check deposit, rewards in the nature of providing cash and other rebates for debit card use as part of a customer loyalty program, loss mitigation, fraud mitigation, debit card cancellation, and overdraft protection featuring interest accrual; electronic payment services involving electronic processing and subsequent transmission of bill payment data; automated teller machine services; insurance services, namely, consultation, brokerage and administration services; investment services, namely, providing investment analysis, consultation, planning, management, advisory, brokerage, banking, financial portfolio management, certificates of deposit, financial asset management, private banking, trust and estate management and financial research services with respect to securities, commodities, real estate and other instruments of investment; securities trade execution and brokerage services; mutual fund administration services; financial and investment consulting, management and advisory services, providing financial information on investment and securities performance, investment and securities brokerage services; and providing interactive banking, financial, investment and insurance consultation via computer networks, internal computer information networks and telecommunication networks for the electronic, telephonic and telefacsimile transmission of audio and data; ATM banking services; banking services; on-line banking services