Software as a service (SAAS) provider featuring software that applies Robotic Process Automation (RPA) and Natural Language Processing (NLP) for use in managing and documenting research and development of new products, product development, product training, product analysis, product surveys, product installation and equipment maintenance activities; Platform as a service (PAAS) featuring software platform that applies Robotic Process Automation (RPA) and Natural Language Processing (NLP) for use in managing and documenting research and development of new products, product development, product training, product analysis, product surveys, product installation and equipment maintenance activities; Software as a service (SAAS) provider featuring software using conversational, chatbot and voice user interface to execute managerial tasks, request information, and engage in discussions for research and development of new products, product development, product training, product analysis, product surveys, product installation and equipment maintenance; Platform as a service (PAAS) featuring software platform using conversational, chatbot and voice user interface to execute managerial tasks, request information, and engage in discussions for research and development of new products, product development, product training, product analysis, product surveys, product installation and equipment maintenance; Platform as a service (SAAS) featuring software application using artificial intelligence, natural language processing and voice recognition for collecting and providing information for business management and for generating business reports; Software as a service (PAAS) provider featuring software application platforms using artificial intelligence, natural language processing and voice recognition for collecting and providing information for business management and for generating business reports; Software as a service (SAAS) provider featuring augmented reality software for use in mobile devices for integrating electronic data with real world environments for research and development of new products, product development, product training, product analysis, product surveys, product installation and equipment maintenance; Platform as a service (PAAS) featuring augmented reality software platform for use in mobile devices for integrating electronic data with real world environments for research and development of new products, product development, product training, product analysis, product surveys, product installation and equipment maintenance