Downloadable computer software and downloadable mobile application software for creating a cloud-based personal workspace, namely, information management, for creating tables, graphs and charts, for word processing, for electronic mail and instant messaging services, for calendar and meeting scheduling, for project management, for business planning, for working as an operating system for integrating and aggregating online software applications and data to run in a single user interface on one computer or mobile device; downloadable computer software and downloadable mobile application software for uploading, downloading, capturing, organizing, searching, storing, indexing, synchronizing, recognizing, sharing and transmitting data, on multiple computer and network platforms; downloadable computer software and downloadable mobile application software for use in customer relationship management (CRM); downloadable computer software and downloadable mobile application software for storing, managing, tracking, analyzing and reporting data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support, and employee efficiency