AVAYA AVA - Trademark Details
Status: 654 - Report Completed Suspension Check - Case Still Suspended
Image for trademark with serial number 87813142
Serial Number
87813142
Word Mark
AVAYA AVA
Status
654 - Report Completed Suspension Check - Case Still Suspended
Status Date
2021-09-07
Filing Date
2018-02-27
Mark Drawing
4000 - Standard character mark Typeset
Attorney Name
Law Office Assigned Location Code
L70
Employee Name
DUBOIS, MICHELLE E
Statements
Goods and Services
Downloadable cloud-based and on-premise artificial intelligence (AI) / machine learning (ML) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (NLP) and computational linguistics in connection with real-time and historical digital customer attributes; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Computer software that integrates NLP, ML, Computational Linguistics (CL), Information Retrieval (IR) and Language Identification (LI), which is capable of understanding general human queries and formulating responses; Computer software and instructional manuals as a unit sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses
Goods and Services
Providing temporary use of non-downloadable AI / ML customer service software for simulating conversations, mining and analyzing data utilizing NLP and computational linguistics in connection with real-time and historical digital customer attributes; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, including instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses
Classification Information
International Class
009 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
6 - Active
Class Status Date
2018-03-06
Primary Code
009
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2018-03-06
Primary Code
042
Current Trademark Owners
Party Name
Party Type
10 - Original Applicant
Address
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Correspondences
Name
Dyan M. House
Address
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Trademark Events
Event DateEvent Description
2018-03-02NEW APPLICATION ENTERED IN TRAM
2018-03-06NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
2018-04-02ASSIGNED TO EXAMINER
2018-04-10NON-FINAL ACTION WRITTEN
2018-04-10NON-FINAL ACTION E-MAILED
2018-04-10NOTIFICATION OF NON-FINAL ACTION E-MAILED
2018-04-27TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2018-04-27ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2018-09-24TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2018-09-24ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2018-10-10TEAS RESPONSE TO OFFICE ACTION RECEIVED
2018-10-10CORRESPONDENCE RECEIVED IN LAW OFFICE
2018-10-11TEAS/EMAIL CORRESPONDENCE ENTERED
2018-11-16SUSPENSION LETTER WRITTEN
2018-11-16LETTER OF SUSPENSION E-MAILED
2018-11-16NOTIFICATION OF LETTER OF SUSPENSION E-MAILED
2019-05-29REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
2019-11-29REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
2020-06-25ASSIGNED TO LIE
2020-06-30REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
2021-01-22REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED
2021-05-17TEAS CHANGE OF OWNER ADDRESS RECEIVED
2021-05-17TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
2021-05-17ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
2021-05-17TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
2021-05-17TEAS CHANGE OF CORRESPONDENCE RECEIVED
2021-05-17APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
2021-09-07REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED