AVAYA AVA - Trademark Details
Status: 654 - Report Completed Suspension Check - Case Still Suspended
Serial Number
87813142
Word Mark
AVAYA AVA
Status
654 - Report Completed Suspension Check - Case Still Suspended
Status Date
2021-09-07
Filing Date
2018-02-27
Mark Drawing
4000 - Standard character mark
Typeset
Attorney Name
Law Office Assigned Location Code
L70
Employee Name
DUBOIS, MICHELLE E
Statements
Goods and Services
Downloadable cloud-based and on-premise artificial intelligence (AI) / machine learning (ML) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (NLP) and computational linguistics in connection with real-time and historical digital customer attributes; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Computer software that integrates NLP, ML, Computational Linguistics (CL), Information Retrieval (IR) and Language Identification (LI), which is capable of understanding general human queries and formulating responses; Computer software and instructional manuals as a unit sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses
Goods and Services
Providing temporary use of non-downloadable AI / ML customer service software for simulating conversations, mining and analyzing data utilizing NLP and computational linguistics in connection with real-time and historical digital customer attributes; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, including instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses
Classification Information
International Class
009 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
6 - Active
Class Status Date
2018-03-06
Primary Code
009
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2018-03-06
Primary Code
042
Current Trademark Owners
Party Name
Party Type
10 - Original Applicant
Legal Entity Type
03 - Corporation
Address
Please log in with your Justia account to see this address.
Correspondences
Name
Dyan M. House
Address
Please log in with your Justia account to see this address.
Trademark Events
Event Date | Event Description |
2018-03-02 | NEW APPLICATION ENTERED IN TRAM |
2018-03-06 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
2018-04-02 | ASSIGNED TO EXAMINER |
2018-04-10 | NON-FINAL ACTION WRITTEN |
2018-04-10 | NON-FINAL ACTION E-MAILED |
2018-04-10 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
2018-04-27 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
2018-04-27 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
2018-09-24 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
2018-09-24 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
2018-10-10 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
2018-10-10 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
2018-10-11 | TEAS/EMAIL CORRESPONDENCE ENTERED |
2018-11-16 | SUSPENSION LETTER WRITTEN |
2018-11-16 | LETTER OF SUSPENSION E-MAILED |
2018-11-16 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
2019-05-29 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
2019-11-29 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
2020-06-25 | ASSIGNED TO LIE |
2020-06-30 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
2021-01-22 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
2021-05-17 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
2021-05-17 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
2021-05-17 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
2021-05-17 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
2021-05-17 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
2021-05-17 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
2021-09-07 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |