Computer software platform for processing, understanding and analysing natural language including dialogue management software and human computer interaction software both for processing users' natural language queries and software for processing, understanding and analysing natural language; natural language processing software; telecommunications software for providing simple intuitive technical support for connected homes and businesses through the use of machine learning and natural language processing to either fix issues autonomously or guide a homeowner or business owner through the required solution and telecommunications instruments, namely, hardware for monitoring and alerting remote sensor status via the Internet; computer networking hardware and Internet network routers; computer software application downloaded or downloadable from the Internet for enabling companies to communicate with, and develop and provide communications applications and services for, third-party customers, clients and users; downloadable software development kits (SDK) and tools, to enable companies to communicate with, and develop and provide communications applications and services for, third-party customers, clients and users; all of the aforesaid goods being for the provision of end user technical support diagnostics and resolutions for issues related to connected devices and services; all of the aforesaid goods provided in the field of customer care; none of the aforesaid goods provided to, or for use in, the military, security, and defense fields, or for military, security and defense purposes

Message transmission; message sending and receiving services; computer data transmission services; data transmission services via telecommunication means; digital transmission of data; digital transmission of images; digital transmission of messages; information transmission services via digital networks; electronic transmission of data; electronic transmission of documents; electronic transmission of images; electronic transmission of information; electronic transmission of messages; transmission of electronic data; transmission of information by computer; transmission of information online; providing telecommunications connections to the internet for third-party chat applications and services; all of the aforesaid services being for the provision of end user technical support diagnostics and resolutions for issues related to connected devices and services; all of the aforesaid services provided in the field of customer care; none of the aforesaid services provided to, or for use in, the military, security, and defense fields, or for military, security and defense purposes

Design and development of computer software and hardware; design and development of electronic language translation dictionaries and databases; programming of computer software for electronic language translation dictionaries and databases; computer programming; computer system analysis; computer system design; computer software consultancy; Internet-based application service provider featuring application programming interface (API) software for use by companies to communicate with third-party customers which provide simple intuitive technical support for connected homes and businesses through the use of machine learning and natural language processing to either fix issues autonomously or guide a homeowner or business owner through the required solution, clients and users; all of the aforesaid services being for the provision of end user technical support diagnostics and resolutions for issues related to connected devices and services; all of the aforesaid services provided in the field of customer care; none of the aforesaid services provided to, or for use in, the military, security, and defense fields, or for military, security and defense purposes