Software as a service (SAAS) services featuring software for use by healthcare professionals and healthcare facilities for managing the care management process, namely, for enrolling members in cases and programs, managing referrals, viewing, storing, and prioritizing tasks and sending reminders, generating, sending, and storing correspondence, updating patient records and storing patient specific data, providing links to policy and procedure information, providing provider search capabilities, and providing programs and questionnaires for disease-specific assessment and care